On your first visit to Grand Family Dentistry you will be greeted by our professional and friendly office staff. If you have not had the opportunity to fill out the new patient pack, you can do so in the comfort of our reception room or your home. Download New Patient Registration form here.
You will then meet one of Grand Family Dentistry dental assistants who will lead you to your private dental operatory where they will get some basic information about your history. At Grand Family Dentistry every treatment you receive and every encounter with the doctor is in the comfort of the dental operatory and not in an open area surrounded by other patients receiving dental care. Our patient’s privacy is greatly respected.
Doctors at Grand Family Dentistry will first and foremost listen — listen to you and try to understand what your expectations and specific concerns regarding your dental health. The doctor will then do a thorough examination to identify areas of concern or the cause of your specific and unique dental problem(s).
If X-rays are needed, no problem! We have a full X-ray facility at Grand Family Dentistry. The office is staffed with certified Dental Radiographic Technicians — again, another unique feature.
The doctors will not initiate a treatment plan until they are confident that a complete examination and diagnosis has been reached, other x-rays or tests may be needed. With Grand Family Dentistry having three locations, our staff will have you scheduled for a convenient time and location.
WILL INSURANCE COVER MY CARE?
Grand Family Dentistry is a preferred provider and in-network with many insurance plans including Delta Dental, Cigna, Humana, MetLife, Blue Cross and many others. We will file and bill your insurance for you, and your benefits coverage will be verified and explained in detail by our staff before treatment has started.
We also offer a discount dental plan to our cash paying patients the “Grand Dental Membership”. The membership plans offers discounts and savings above many other dental offices’ traditional cash plans making our care affordable for everyone, especially those without insurance.
No matter what the situation, we always work hard to make dental care affordable for our patients, assisting the patient with the necessary paperwork to maximize their reimbursement from their insurance company. We have an amazing staff that helps with this each step of the way.